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This page will be updated with information on issues affecting the running of Goldsmiths, University of London.

Columbus Certificate Error

Certificates have been updated where required. Further issues should be reported to the Service Desk as these may be client / browser related…

Sites.gold.ac.uk currently unavailable

IT&IS are aware that some users are experiencing problems with accessing sites.gold.ac.uk.

This is due to issues with the certificate service provided to us by a 3rd party which needs to be updated.

 

This is a global issue and it’s affecting many people worldwide using similar certificates needing to be updated.

We are investigating this issue and will keep this page updated with information about what is happening.

 

We apologise for any inconvenience this is causing.

IT&IS – last updated 22/01/2021 at 10:00

Columbus is now available

We apologise for any disruption this outage may have caused to your business service. 

If you are not able to access this/these services after this time, please contact IT&IS Service Desk: 

https://servicedesk.gold.ac.uk, or servicedesk@gold.ac.uk 

 

IT&IS Service Desk 

Last updated: 22/01/2021 10:00

RESOLVED: Goldmine Issue

This issue is now resolved and Goldmine is now accessible.
All staff were experiencing problems accessing Goldmine.
The problem is with the certificate service provided to us by a 3rd party which need to be updated. This is a global issue and it’s affecting many people worldwide using similar certificates needing to be updated.

IT&IS Service Desk